Privacy Policy
At Secured Horizon, protecting your personal information is fundamental to earning your trust. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you interact with our website, request financial services, communicate with our team, or use our digital platforms.
Effective Date
July 25, 2026
Applies To
Website, Customer Portal & Digital Services
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Our Commitment to Your Privacy
Secured Horizon values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information whenever you interact with our website, apply for financial services, communicate with our team, or use any of our digital platforms.
Information Protection
We implement administrative, technical, and physical safeguards designed to protect your personal information.
Responsible Data Usage
Your information is collected and used only to provide our services, improve your experience, and meet legal obligations.
Privacy & Security
We continuously enhance our security practices to help keep your personal data safe and confidential.
Your Rights
Depending on applicable laws, you may have the right to access, correct, delete, or request a copy of your personal information.
Information We Collect
Depending on the financial services you request or the way you interact with Secured Horizon, we may collect different categories of information to deliver our services, verify your identity, and meet legal and regulatory requirements.
Personal Information
Information that identifies you and helps us provide our financial services.
Employment & Financial Information
Information used to evaluate financing opportunities and verify eligibility.
Property Information
Information related to properties associated with your inquiry or application.
Technical Information
Information collected automatically when you use our website or online services.
Communication Information
Records of communications to provide support and improve customer service.
Additional Authorization
Certain reports or verification services may require your separate written authorization before they can be obtained. We will always comply with applicable federal and state laws regarding your consent and privacy.
Technologies We May Use
Depending on the services provided, our website may use the following technologies and third-party tools:
Managing Cookie Preferences
You can adjust or disable cookies through your browser settings. Where available, you may also manage your preferences using our Cookie Preferences tool. Please note that disabling certain cookies may affect the functionality and performance of some features on our website.
SMS Communications
If you provide your consent, Secured Horizon may send text messages to keep you informed throughout your financing journey and provide important service-related updates.
Appointment Reminders
Receive reminders for scheduled consultations, meetings, or appointments.
Loan Status Updates
Stay informed about the progress of your financing or mortgage application.
Requested Documentation
Receive notifications requesting additional documents required to process your application.
Customer Support
Communicate with our team regarding questions, assistance, or service requests.
Follow-up Communications
Receive follow-up messages regarding your inquiries, applications, or requested services.
Important Information
Message Frequency
Message frequency may vary depending on your interactions and requested services.
Message & Data Rates
Standard message and data rates from your mobile carrier may apply.
Opt-Out Anytime
Reply STOP at any time to unsubscribe from SMS communications.
Need Assistance?
Reply HELP if you need assistance regarding our SMS communications.
Your Consent Matters
Providing consent to receive text messages is completely voluntary and is not a condition of obtaining financing, products, or services from Secured Horizon. You remain in control of your communication preferences at all times.
AI-Assisted Communications
Secured Horizon may use artificial intelligence technologies to improve customer support, streamline communication, and enhance your overall experience while interacting with our digital platforms.
Answer General Questions
Our AI assistant can provide responses to frequently asked questions about our products, services, and general processes.
Schedule Appointments
AI technology may assist in scheduling consultations and connecting you with the appropriate team member.
Route Inquiries
Incoming inquiries may be automatically categorized and directed to the appropriate department for faster assistance.
Document Collection
AI tools may assist in requesting, organizing, and tracking documents needed for your application or service request.
Customer Support
AI-powered assistance helps provide timely responses while improving the overall customer experience.
Data Security
Secured Horizon maintains administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, and misuse. While we implement commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Encryption
Sensitive information is encrypted during transmission whenever supported to help safeguard your data.
Access Controls
Access to personal information is restricted to authorized personnel with legitimate business needs.
Multi-Factor Authentication
Administrative systems utilize multi-factor authentication to provide an additional layer of account security.
Security Monitoring
Our systems are continuously monitored to help detect suspicious activity and respond to potential security threats.
Regular Software Updates
We regularly update our systems and applications to maintain security and address known vulnerabilities.
Employee & Vendor Security
Employees receive security awareness training, and vendors may undergo security assessments where appropriate.
Security Notice
Although Secured Horizon employs commercially reasonable safeguards to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We encourage you to protect your account credentials and contact us immediately if you believe your information has been compromised.
Data Retention
Secured Horizon retains personal information only for as long as necessary to provide our services, fulfill business purposes, comply with legal and regulatory requirements, and protect our legitimate interests.
Provide Requested Services
We retain information while delivering the financial products, services, and support you request.
Complete Financial Transactions
Information is maintained throughout the application, underwriting, approval, funding, and servicing processes.
Legal & Regulatory Compliance
Certain records must be retained to satisfy applicable federal, state, and industry regulations.
Resolve Disputes
Information may be retained to investigate, resolve, or defend legal claims and customer disputes.
Enforce Agreements
Records may be maintained to enforce contractual obligations and protect our legal rights.
Maintain Business Records
Business records are retained for operational, auditing, accounting, and administrative purposes.
Retention Periods
Retention periods vary depending on the type of information collected, the services provided, and applicable federal or state laws. Once information is no longer required, we securely dispose of or anonymize it in accordance with our internal policies and applicable legal requirements.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding the personal information that Secured Horizon collects, uses, and maintains. We are committed to honoring applicable privacy rights and responding to requests in accordance with legal requirements.
Access Your Information
Request access to the personal information we maintain about you, subject to applicable legal exceptions.
Request Corrections
Ask us to update or correct inaccurate or incomplete personal information when appropriate.
Request Deletion
Request deletion of your personal information where permitted by applicable law and subject to our legal obligations.
Object or Restrict Processing
Where applicable, you may object to or request restrictions on certain processing activities involving your personal information.
Marketing Preferences
You may opt out of receiving marketing emails or promotional communications at any time using the unsubscribe instructions or by contacting us.
Legal Limitations
Certain requests may be limited where we are required to retain information to comply with legal, regulatory, contractual, or security obligations.
Submitting a Privacy Request
To exercise your privacy rights or submit a privacy-related request, please contact Secured Horizon using the contact information provided in this Privacy Policy. We may verify your identity before processing certain requests to help protect your personal information.
California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws. Secured Horizon is committed to honoring these rights where required by law.
Right to Know
You may request information about the categories of personal information we collect, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it may be shared.
Right to Access
You may request access to specific pieces of personal information that we have collected about you, subject to applicable legal exceptions.
Right to Delete
You may request deletion of your personal information, subject to exceptions permitted under California law.
Right to Non-Discrimination
Secured Horizon will not discriminate against you for exercising your California privacy rights.
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), the United Kingdom (UK), or another jurisdiction where applicable privacy laws grant additional protections, you may have certain rights regarding your personal information. Secured Horizon will honor these rights where required by applicable law.
Right of Access
Request access to the personal information we hold about you and receive information regarding how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal information maintained by Secured Horizon.
Right to Erasure
Request deletion of your personal information where applicable law permits and subject to legal obligations.
Right to Restrict Processing
Request that we limit certain processing activities involving your personal information in circumstances permitted by law.
Right to Data Portability
Request a copy of your personal information in a structured, commonly used, and machine-readable format where applicable.
Right to Object
Object to certain processing activities, including direct marketing or processing based on legitimate interests where applicable.
Exercising Your GDPR Rights
To exercise your GDPR rights, please contact Secured Horizon using the contact information provided in this Privacy Policy. We may request additional information to verify your identity before responding to certain requests.
European Residents
These rights apply only where the General Data Protection Regulation (GDPR) or other applicable European privacy laws govern the processing of your personal information.
Children's Privacy
Secured Horizon's services are intended for adults seeking mortgage and financial services. We do not knowingly collect, use, or disclose personal information from children under the age of 13.
Not Intended for Children
Our website, products, and services are not directed toward children under 13 years of age.
No Knowing Collection
We do not knowingly collect personal information from children under the age of 13.
Parental Awareness
If a parent or guardian believes that a child has provided personal information to Secured Horizon, they should contact us promptly.
Information Removal
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
Children Under 13
Children under the age of 13 should not provide personal information through our website or services. If such information is identified, we will take appropriate action to remove it from our records where required.
Third-Party Websites
Our website may contain links to third-party websites, services, or resources for your convenience. These websites operate independently from Secured Horizon and maintain their own privacy practices and policies.
External Links
Our website may include links to third-party websites or online services that are not owned or operated by Secured Horizon.
Independent Privacy Policies
Third-party websites have their own privacy policies and practices. We encourage you to review their policies before providing personal information.
No Responsibility
Secured Horizon is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
Visit at Your Discretion
Accessing third-party websites is at your own discretion, and any interactions with those websites are governed by their respective terms and privacy policies.
Important Notice
The inclusion of links to third-party websites does not imply endorsement by Secured Horizon. We recommend reviewing the privacy policy and terms of use of every external website you visit.
Changes to This Privacy Policy
Secured Horizon may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or the services we provide. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Legal & Regulatory Changes
We may revise this Privacy Policy to comply with new or updated federal, state, or industry regulations.
Business & Service Updates
Changes may reflect new products, services, technologies, or improvements to our operations.
Policy Revisions
Material updates will be reflected by revising the effective date shown at the top of this Privacy Policy.
Stay Informed
We encourage you to review this Privacy Policy periodically so you remain informed about our privacy practices.
Effective Date
Any updates to this Privacy Policy become effective when the revised version is posted on our website unless otherwise required by applicable law. Continued use of our website or services after updates constitutes acknowledgment of the revised Privacy Policy.
Contact Us
If you have any questions regarding these Terms & Conditions or our services, please contact Secured Horizon using the information below. Our team is available to assist you with general inquiries and support.
Company
Secured Horizon Financial Group Inc
info@securedhorizon.com
Phone
+1 (305) 891-6500
Fax
+1 (855) 794-7611
Mailing Address
1801 NE 123 St #314, N. Miami, FL 33181
Response Time
We strive to respond to all inquiries as quickly as possible. While response times may vary depending on the nature of your request, our team is committed to providing timely assistance during normal business hours.